Have you booked flight tickets in advance but are now struggling with last-minute plan changes? Wondering if Aeromexico Airlines allows you to cancel tickets? Read the Aeromexico Cancellation Policy here to get all your answers.
Aeromexico is a passenger-friendly airline that allows travelers to cancel their flight tickets before departure and request a refund. However, the refund flexibility depends on your fare type and route. To know more about the airline’s cancellation policy and process, scroll down the page and get details here.
What is Aeromexico Airlines Cancellation Policy?
Before you call off your journey, it’s crucial to understand all the key aspects of the Aeromexico flight cancellation policy to avoid any trouble later on. The policy mentions all the terms and conditions you need to follow when canceling your itinerary. Here are the details.
- Aeromexico Airlines allows passengers to cancel their tickets within 24 hours of the purchase and request a full refund.
- If you follow the Aeromexico Airlines 24 hour cancellation policy and cancel your tickets within the risk-free window, then you can get a refund in the original method of payment.
- Once the risk-free window exceeds, all regular fares will become non-refundable.
- After the 24-hour period, only passengers flying with Flex Fares can cancel their tickets and raise a refund request.
- Passengers can cancel their Aeromexico flight tickets via the website or over a call.
- No refunds will be issued if you cancel the tickets after the flights take off.
How to Cancel Flight Tickets with Aeromexico? Online & Offline
Now that you know about Aeromexico Airlines’s Cancellation Policy, let’s outline the step-by-step instructions to initiate the process. Passengers can cancel their tickets either by visiting the airline’s official site or by contacting the toll-free number. Find the details here.
Via Official Site
- Go to the Aeromexico Airlines’ official site.
- Click the “My Flight” option.
- Retrieve your flight details by adding the Reservation/ e-ticket number and Last Name.
- Click “Search for Flight” to access your itinerary.
- Select the flight you’d like to cancel and click “Cancel Trip”.
- Follow the on-screen instructions to cancel your Aeromexico flight tickets.
- Request a refund if you are eligible for the same.
- Once done, the airline will send you a confirmation email regarding flight cancellation.
Over a Call
- Connect with the Aeromexico Airlines’ toll-free number, 1-800-237-6639.
- Select your preferred language.
- Listen to the commands carefully and pick the relevant option.
- Wait for the right command if you want to talk to the live agent.
- Be ready to face wait times.
- Once you get connected with the agent, share your booking details with them.
- The agent will then help you cancel your flight itinerary.
- Don’t forget to ask them about your refund eligibility and apply for the same accordingly.
- Get a confirmation email regarding flight cancellation.
What is the Aeromexico Airlines Cancellation Fee?
As you have learned about the Aeromexico flight cancel policy, it’s clear that the concept of cancellation fee doesn’t apply here. Aeromexico only allows passengers with Flex fares to cancel their trip and offer a full refund. Other passengers traveling with standard fares aren’t eligible for refunds if they cancel their journey after the risk-free window.
Simply put, if you are eligible for cancellations, then you’ll get a full refund only without any cancellation fee. Standard fares are non-refundable after the risk-free window.
What is Aeromexico Airlines Refund Policy?
Want to get your money back? Let’s outline the key terms and conditions of the Aeromexico Refund Policy to avoid any last-minute hassle.
- Aeromexico only allows Flex travelers to cancel their itinerary and get a refund.
- All reservations are entitled to a full refund if canceled within 24 hours of the purchase.
- Basic fares are non-refundable.
- Travelers flying with Flexible Fares can request their refund in the original form of payment or electronic vouchers, depending on their choices.
Summing Up
That’s all about the Aeromexico Cancellation Policy. Aeromexico is widely famous for its extensive route and exciting deals. However, it doesn’t offer a flexible cancellation and refund policy to travelers, which means you must be very cautious when choosing a fare or canceling your trip. The airline only allows travelers with Flexible fares to cancel their trip and get a full refund in the original form of payment. Rest other travelers can only get a refund within the 24-hour window. Do you still have doubts? Contact the Aeromexico customer support number and get a live support instantly.
FAQs
- Does Aeromexico offer a 24-hour cancellation policy?
Yes, absolutely. Aeromexico’s 24-hour cancellation policy states that all reservations are entitled to a full refund if canceled within 24 hours of the purchase.
- How many days does Aeromexico take to process a refund?
Aeromexico Airlines may take around 7 to 15 business days to issue a refund. Electronic vouchers will be processed immediately.
- Are Basic fares refundable?
No, Basic Fares are non-refundable.
- Can I cancel my flight after departure?
No, you cannot. Flights canceled after the scheduled departure will be non-refundable.